Support
How can we help?
For account, scan, subscription, privacy or safety questions, contact WhatPlantAI support.
Email support
Include your device model, app version, and a short description of the issue. Do not email sensitive photos unless support asks for them.
Common topics
- Premium purchases and restore purchases are managed through Apple.
- You can delete your account inside the app from Settings.
- Plant identification can be inaccurate, especially with blurry, cropped or low-light photos.